Privacy Policy

Club La Costa (UK) Plc (“Club La Costa”) acknowledges the importance of privacy of personal data collected about the users of this Web site (“You” and “Your”). Examples of such personal information (“Data”) include name, address, telephone number, employment status, credit card type and other financial information.

Purpose: Our purpose in collecting and using Data is to balance our legitimate business interests with Your reasonable expectations of privacy. Your Data enables Club La Costa and affiliated companies to advertise efficiently, using communication methods more likely to reach those who will be interested in the products and/or services offered.

Data Collected: Your Data enables Club La Costa to request customer feedback, develop and tailor products and services to better meet Your needs and preferences, and to offer you products from Club La Costa and other sources that may be of interest.

Club La Costa will: Include Data about You gathered from other sources we believe to be reliable to identify You more thoroughly; contact You to inquire about Your experience as a member and/or determine the improvements needed to attract additional business from You; create, use and aggregate Data. You consent to being contacted by phone or letter by Club La Costa and its agents, associates and affiliated companies regarding its products or services until such times as You may opt out as described below.

Club La Costa collects: Data only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We make commercially reasonable efforts to make our collection of such Data consistent with all applicable laws and regulations. We take all commercially reasonable efforts to create and maintain “fire walls” and other appropriate safeguards to ensure that to the extent Club La Costa controls the Data, the Data is used only as authorised by Club La Costa and consistent with this Policy, and that the Data is not improperly altered or destroyed. Our privacy protection practices help us to maintain accurate, timely, complete and relevant Data for our business purposes.

Club La Costa will not: Act as a consumer-reporting agency, or furnish Data about Your creditworthiness, credit standing, credit capacity, character, general reputation, personal characteristics or mode of living to any consumer-reporting agency;

 

Our Products and services : Club La Costa has been in business for 25 years and during that time has developed a number of divisions and our aim is to give you the opportunity to see for yourself what we can offer. From time to time we will want to share our experiences and promotions with you and may wish to invite you to stay with us or to visit one of our presentations and exhibitions.

Club La Costa and its associated companies offer a wide range of services and products so that our customers can enjoy great holiday experiences in many different destinations and in many different ways. Whether it is buying a residence abroad, sailing holidays, using our Travel Club,holiday ownership, points, renting holiday accommodation or simply enjoying our great hospitality and management services, Club La Costa’s portfolio is extensive and has been put together with 25 years of experience in understanding how our clients want to holiday.

Transactions: When You contact Club La Costa, Club La Costa may require certain information such as name, address and telephone number to respond to the inquiry. A credit card number may be necessary to complete certain transactions. Data collected as part of the transaction process is used as this Policy describes.

Opt-Out: On occasion, we are made aware of companies and organizations that produce a product or service that we believe may be of interest to You. We see this as a useful means of helping You to find products or services that may be of value to you. We offer You the opportunity to “opt-out” of having Data shared with parties outside of Club La Costa affiliated companies. In addition, we provide You the opportunity to request to be removed from one or more of our mailing lists. If You wish to do so write to Club La Costa at Hallswelle House, 1 Hallswelle Road, London, NW11 0DH.

Sensitive Data: If you provide Club La Costa with Data, which we recognise as particularly “sensitive,” we will exercise commercially reasonable efforts to protect that Data with extra care. To the extent we collect Data about children, we will collect such Data from parents or, in the limited instances where children themselves provide such Data, we take all commercially reasonable efforts to ensure that parents are aware of and authorise such collection.

Email and Mobile phone: Unless you have asked not to be put on our mailing lists, we may contact you via e-mail and mobile phone from time to time (and this includes our agents and associates). You will always be provided with a way to opt-out of future e-mailings. Our site sometimes includes special sweepstakes or promotions, and we may allow electronic entry to qualified persons. If that happens, we will use the Data you submit for the purpose of conducting the promotion (e.g., to contact you if you are a winner).

Compliance with Law: We may be obligated to disclose Data about you to a law enforcement agency or by a court order or under the discovery process in litigation.

Comments: We are receptive to any questions about privacy. We regard our relationships with You as highly valuable and any questions or comments that relate to privacy or related matters may be directed to Club La Costa(UK) Plc, Registered Office: Hallswelle House, 1 Hallswelle Road, London, NW11 0DH. Registered in England N°: 3123199

Copyright © 2012. All rights reserved. Promoter Club La Costa (UK) Plc, Registered Office: Hallswelle House, 1 Hallswelle Road, London, NW11 0DH. Registered in England N°: 3123199

Back